Shipping & Delivery


Mahalekshmi ships all products via its official shipping partner, FedEx.

1. Free Shipping (Only in India)
• Mahalekshmi offers FREE, reliable shipping to all cities across India and states all over India except certain remote areas where FedEx doesn’t provide its service.
• Free domestic orders (within India) would be processed within 24 hours and shipping will be done through FedEx.
• Product will be delivered within 3-8 working days. We will send you the airway number/docket number through mail and you can also check the same in your ‘My Orders’ page.
2. FedEx Priority (Within India)
• FedEx Priority shipping is chargeable, fast and reliable shipping facility provided by FedEx across India and states all over India except certain remote areas where FedEx doesn’t provide service.
• Shipping Charges are based on shipping destination and quantity of units purchased. Please note that shipping companies determine shipping charges based on the package weight.
• Our Shipping Rates are subsidized and are much lower than what the shipping companies usually charge. We always strive to offer customers the lowest shipping charges possible.
• FedEx priority order (within India) would be processed on the same day if the order is placed before 4.00PM IST and the next day if order is placed after 4.00PM IST. By using this mode of delivery your product will get the priority in shipping compared to the free shipping facility provided by FedEx
• Product will be delivered within 2-3 working days. We will send you the airway number/docket number through Mail and you can also check the same in your ‘My Orders’ page.
3. FedEx International Economy (International Courier Service–Outside India)
International Economy is chargeable, fast and reliable service provided by FedEx.
Shipping Charges are based on shipping destination and quantity of units purchased. Please note that shipping companies determine shipping charges based on the package weight.
Our Shipping Rates are subsidized and are much lower than what the shipping companies usually charge for International shipments. We always strive to offer customers the lowest shipping charges possible.
All International orders (outside India) would be processed within 24 hours and shipped through FedEx.
Most orders are delivered within 8 days to Europe and US.

PLEASE NOTE

We are not responsible for any delay caused by any unforeseen and unavoidable time lags by the courier companies in delivering the parcels to the customer, or if the customer is not available at the time of delivery.
If you wish to purchase multiple items and ship them to two or more different addresses, please place them as separate orders and provide the different shipping address.
The courier will attempt delivery twice at your specified shipping address, before they inform us that your package is not deliverable.

International Customs and Other Duties

Please note that if there are any customs or duties applicable for the ordered items, it would be billed separately to the customer by the courier company at the time of delivery. The duties and taxes are not a part of the customer’s payment made to us.

Customs Clearance for International Orders by FedEx

For some countries, our carrier FedEx will clear your parcel from the customs and duties. In such cases any additional taxes, import duties or customs charges levied in this process will be charged from you.

You are liable to pay the carrier for those charges in such cases and only after the payment of the same the courier would be handed over to you.

So we recommend you to be aware of the laws and regulations governing the import of goods in the country where you want the items shipped.

Remote Area Surcharge (RAS) for International Orders

According to the policies of the International carrier, an additional surcharge may be levied if the shipping address is defined by the carrier as a remote area.
This Remote Area Surcharge (RAS) would not be charged at the time of placing the order. Instead, it would be informed to you before shipping the goods. In such case, you have to pay the surcharge through the website. If the surcharge is not paid within 3 days after our notification, then we would cancel your order.

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